Purchased my extractor a month ago I can not decide which is it that I like best the amazing customer service or the extractor itself. Super quiet dust extractor. I have a Valentino as a loner the noise on this extractor almost caused me to need a hearing aid. It was at this very moment that I realized the sunflower is far superior dust extractor. With it’s amazing suction and exceptional customer service this is by far money well spent..thank you Haley Hoffman for your quick replies each time I emailed and for resolving my issue by the next business day. Absolutely amazing.